Cancel orders


Winter & Summer Company The right to cancel the application for any of the following reasons:

  • Decline/Non-acceptance of payment  

  • If the delivery address given by the customer is wrong, the contact information is wrong, or the customer cannot be reached.


 Order cancellation by customer:

To proceed with the cancellation process, you must first contact us on the unified number.

You may cancel your order for any of the following reasons:

  • If the order has not been delivered or shipped to you.
  • In case of cancellation after the order has been shipped or sent, a cancellation fee will be charged to you.
  • We reserve the full right to match the time your order was shipped to the time you submitted your cancellation request.
  • If we cannot provide/deliver the requested product/service within a reasonable period of time (20) working days from the day the order was confirmed.