Terms and Conditions
- Payment using Tamara is available in all Sheta & Saif branches, as well as through the website and mobile application within the Kingdom of Saudi Arabia.
- Payment using Tamara is available for all products.
- Customers may split the full invoice amount into 2, 3, 4, 6, 9, or 12 installments when paying with Tamara.
- To use Tamara for payment, the minimum invoice value must be SAR 200, and the maximum is SAR 25,000.
- Products purchased using Tamara are not eligible for cash refunds; returns must be processed through Tamara.
- The Sheta & Saif return and exchange policy applies when purchasing with Tamara.
- Sheta & Saif is not responsible for any claims or liabilities the customer may incur related to their Tamara account or payment transactions via the Tamara application. For any technical issues with the Tamara app or website, please contact Tamara's customer support directly.
- An administrative fee will be added by Tamara when selecting 4 or more installments. No administrative fee applies for 2 or 3 installments. For more information about administrative charges, please contact Tamara directly.
- The administrative fee is added during the checkout on Tamara's page/application.
- The administrative fee is refundable in case of full order cancellation or return, and partially refundable in case of partial cancellation or return.
- It is not allowed to combine Tamara with any other payment option. If Tamara is selected as the payment method, the full invoice amount must be paid exclusively via Tamara.
- The invoice amount may be split into unequal installments depending on the customer's credit history and credit evaluation. For more details, please contact Tamara.
- The customer must use the mobile number registered in Absher to complete the purchase using Tamara.
- The customer is responsible for settling all due payments with Tamara.
Customers who are 18 years or older are eligible to use Tamara for purchases, subject to the conditions outlined below:
Age | Eligibility | Minimum Invoice Value | Maximum Invoice Value |
Below 18 Years | Not Eligible | SR 0 | SR 0 |
18-21 Years | Eligible | SR 200 | SR 1,500 |
Above 21 Years | Eligible | SR 200 | SR 25,000 |
- Sheta & Saif reserves the full right to suspend, modify, or cancel any of these terms and conditions at any time at its sole discretion, without any prior notice.
- These terms and conditions, including any amendments, are subject to the laws and regulations of the Kingdom of Saudi Arabia. The courts of the Kingdom of Saudi Arabia shall have exclusive jurisdiction to adjudicate any dispute arising from or related to them.